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Privacy Policy

Last Updated: December 30, 2025

This Privacy Policy explains how Tristan Peralta (“we,” “us,” or “our”) collects, uses, and protects your information when you use FormLeap.

By using FormLeap, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

Account Information:

  • Name
  • Email address
  • Password (stored as a secure hash)

Payment Information:

  • Billing details are processed by third-party payment processors (e.g., Stripe)
  • We do not store your complete credit card information

Form Content:

  • Forms you create
  • Files you upload
  • Settings and preferences

1.2 Information from Form Respondents

When someone submits a response to your form, we collect and store that data on your behalf. As the form creator, you are responsible for informing respondents about data collection.

1.3 Automatically Collected Information

Usage Data:

  • Features and pages accessed
  • Time spent on the service
  • Actions taken within the application

Device Information:

  • IP address
  • Browser type and version
  • Operating system
  • Device identifiers

Cookies and Similar Technologies:

  • Session cookies to maintain your login
  • Preference cookies to remember your settings
  • Analytics cookies to understand usage patterns

2. How We Use Your Information

We use collected information to:

  • Provide our service: Create and manage your account, process forms, store submissions
  • Process payments: Handle subscription billing through our payment processors
  • Improve our service: Analyze usage patterns, fix bugs, develop new features
  • Communicate with you: Send service updates, respond to inquiries, provide support
  • Ensure security: Detect and prevent fraud, abuse, and unauthorized access
  • Comply with legal obligations: Respond to lawful requests from authorities

3. Data Sharing

We do NOT sell your personal information.

We may share your information with:

3.1 Service Providers

Third parties that help us operate our service:

  • Cloud hosting: Our servers are located in Singapore
  • Payment processing: Stripe or similar processors
  • Email services: For transactional and notification emails
  • Analytics: To understand service usage

These providers are contractually obligated to protect your data and use it only for the services they provide to us.

3.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights or property
  • Prevent fraud or security threats
  • Protect the safety of users or the public

3.3 Business Transfers

If FormLeap is acquired or merged with another entity, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Data Storage and Security

4.1 Location

Your data is stored on servers located in Singapore. By using FormLeap, you consent to the transfer of your data to Singapore.

4.2 Security Measures

We implement industry-standard security measures including:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of sensitive data at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure password hashing

While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your data as follows:

  • Active accounts: Data is retained as long as your account is active
  • Closed accounts: Personal information is deleted within 30 days of account deletion
  • Form submissions: Deleted when you delete them or close your account
  • Backup copies: May be retained for up to 90 days for disaster recovery

Some data may be retained longer if required by law or for legitimate business purposes.

6. Your Rights

Regardless of your location, we provide all users with the following rights:

6.1 Access

You can request a copy of the personal information we hold about you.

6.2 Correction

You can update or correct inaccurate information through your account settings or by contacting us.

6.3 Deletion

You can request deletion of your personal information. Some data may be retained for legal or legitimate business purposes.

6.4 Data Portability

You can export your forms and submissions in standard formats (e.g., CSV).

6.5 Objection

You can object to certain processing of your data, particularly for marketing purposes.

6.6 Withdraw Consent

Where processing is based on consent, you can withdraw that consent at any time.

To exercise these rights, contact us at privacy@formleap.app. We will respond within 30 days.

7. Cookies

We use cookies and similar technologies for:

  • Essential cookies: Required for the service to function (login sessions, security)
  • Preference cookies: Remember your settings and choices
  • Analytics cookies: Help us understand how users interact with our service

You can control cookies through your browser settings. Note that disabling cookies may affect service functionality.

8. Children’s Privacy

FormLeap is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. For Form Creators

If you use FormLeap to collect personal information from others, you are the data controller for that information. You are responsible for:

  • Providing appropriate privacy notices to respondents
  • Obtaining necessary consents
  • Responding to data subject requests from your respondents
  • Complying with applicable data protection laws

FormLeap acts as a data processor on your behalf for form submission data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending an email notification
  • Displaying a notice within the service

Your continued use of FormLeap after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@formleap.app

Mailing Address: Tristan Peralta FormLeap Philippines

For data protection inquiries, please include “Privacy Request” in your subject line.